Carrie did a great job for me when I sold my mother's house in Vancouver. She knew the area very well, knew what was selling and why, and came up with a perfect price. We got an offer immediately! Then, when buyers backed out on the sale twice in a row, Carrie kept working hard and put me in touch with local electricians, plumbers, and carpenters to make repairs. She was solid on every step of the listing and sale, was in touch constantly, and never went dark. She did a great job negotiating on my behalf, and I ended up with a check for Mom that exceeded our expectations. I can't say enough positive things about her...a true professional, and everything you want in a real estate agent.… [Read full reviews on Zillow]
We loved working with Nick! He is an effective communicator, and his positive attitude is unparalleled. He has so much knowledge about the ins and outs of the home buying process, and drove all over to show us everything we wanted to see.… [Read full reviews on Zillow]
Mr. Nick Atwood was exceptionally helpful. Nick not only had the patience during our house hunting but he went above and beyond our expectations. If you are looking for someone to be there for you from the start to finish Nick is the realtor. He helped us get through some hurdles that had come our way and we are thankful for his professionalism and his commitment. Kudos to you Nick! Thank you, we wish you the best. :)… [Read full reviews on Zillow]
We had an excellent home buying experience with Nick and would highly recommend him! Nick is very responsive to any and all questions. He is prompt and knowledgeable and did a great job of keeping us in the loop through the entire process. The home buying process was so seamless that I kept waiting for something to go wrong, but it never did. We are proud new homeowners thanks to Nick and his team!… [Read full reviews on Zillow]
Nick was available and responsive throughout the entire process. Communicated very very well and was clear about the process and what to expect. I was very impressed at the level of support he provided regarding getting the house ready to put on the market and helping us understand how the pricing should work. I can highly recommend his services and we'll use him again if and when we move.… [Read full reviews on Zillow]
Nick was outstanding! Able to get us the exact offer we wanted and outbid others! Was a wonderful experience and I'm so glad we had someone knowledgeable for our first time homebuyer journey. Thank you for being so responsive and awesome!… [Read full reviews on Zillow]
First time homeowner, found Nick through Zillow. Throughout the process, he was proactive and prompt. Helped me weigh the tradeoffs of the various decisions throughout the process. He was also a very chill guy and I enjoyed the process of house hunting with him as a guide. Highly recommend!… [Read full reviews on Zillow]
Nick was a fantastic realtor to work with who helped both with the sale and purchase of a house for us. He worked as our sellers agent to coordinate cleaning, staging, and listing. Sold our home very quickly and negotiated a favorable price. As our buyers agent, he worked with us showing houses to tour many houses on an efficient schedule. When we made the offer on our favorite home, he worked in our favor to get the best deal. Good job negotiating and a low stress moving experience. Thanks Nick!… [Read full reviews on Zillow]
Nick was wonderful in our home buying process, we highly recommend him to anyone! He’s understanding, flexible, and prompt! Also super kind, keeps the working relationship going if you need it too, we have been looking at recreational properties and he’s been great at helping us look for a unicorn!… [Read full reviews on Zillow]
Nick was fabulous in supporting us in every step of our home buying process. He is responsive, knowledgeable, and fun to work with. Highly recommend!!… [Read full reviews on Zillow]
Darrell was our agent for a home purchase in July 2020. He has excellent knowledge of the SW Washington market and was instrumental in us finding a home at a difficult time at a great purchase price. We will not hesitate to use Darrell in the future and to recommend him to friends and family.… [Read full reviews on Zillow]
Lyla is the real deal! My partner and I were fortunate enough to work with her to find and seal the deal on our new home. It is not common to find someone who is a pioneer in their field but is also incredibly pleasant, personable, and an absolute joy to work with. Even after signing, Lyla has continued to be an incredible resource. Her work ethic speaks for itself; however, she goes above and beyond to make sure her clients are well taken care of. My partner and I cannot thank Lyla enough for the work that she has and continues to do for us. We will forever be indebted to her because she has moved mountains for us. Please do not think twice about putting your future into her hands. We absolutely adore Lyla and genuinely wish her the best with her endeavors. Thank you so much! - Rigo and Kevin… [Read full reviews on Zillow]
Lyla is the best, we have purchased one home and sold two through her. I highly respect and recommend her not just as an excellent broker, but also as a finality person of integrity and loyalty.… [Read full reviews on Zillow]
We were lucky to have Bobby as our realtor in this challenging market. He was available anytime we wanted to go look at a house. He knew our goals and helped us find the house we wanted to make an offer on.I cannot say enough about how important a realtor is in getting an offer accepted. This is where Bobby’s relationship skills really shine. He knows how to reach out to the selling realtor to have the conversation about what it will take to get your offer accepted. Having this information is critical! I know that Bobby was a big part of the reason our offer was accepted from the list of 15 other offers.Bobby also has a great team of people who supported him and us through every step of the process.In addition to being a great realtor, he is an all-around nice person. We looked forward to meeting up with him to look at houses because we always had a good time.… [Read full reviews on Zillow]
Bobby was amazing for us in a difficult situation he went all above and beyond. I would highly recommend them and will be using him again in the future!… [Read full reviews on Zillow]
Bobby did an outstanding job assisting us in buying a new home. His expertise in the market's geographic area was instrumental in determining a competitive purchasing price while considering the future resale value for the area. Bobby was very involved in all aspects of the closing. He was not just friendly, but treated us like his family. He was very responsive with no time limitations on showing a considerable number of properties and diligently following through every step of the process, from the house search to the closing and finalizing the transaction details. He always gave great advice and went above and beyond his responsibilities to make the process seamless and easy on us. He exceeded our high expectations and we will definitely hire him for our next home purchase.… [Read full reviews on Zillow]
My experience with Bobby, was AMAZING. LetMe tell you, not only was he patient through all of the messy divorce issues between my ex and I, but he actually went and met with her, something he didn’t have to do. I didn’t ask him to, he just went above and beyond for his client!!! If you read this, know that Bobby will fight like crazy for you!! Also, if you read this, and DON’T use Bobby, I would feel sorry for you. I would not have been able to get this deal done any other way, with such a positive outcome. Thank you Bobby, for all of your hard work and diligence. Mucho appreciated!!!Sean… [Read full reviews on Zillow]
Bobby was amazing he was there with us through the whole process. He negotiated the best deal and always answered my questions. He definitely is an amazing realtor and would recommend him to anyone!… [Read full reviews on Zillow]
Fantastic real estate agent! Took care of all the details, negotiating and closing. Priced the property correctly and set proper expectations, very professional… [Read full reviews on Zillow]
Bobby helped us buy a wonderful home in a competitive sellers market where we struggled to get offers accepted. He was super responsive and helpful all through the process. He was able to get vital information on upcoming properties so we could get our offer in before properties listed.… [Read full reviews on Zillow]
Bobby is hands down the most committed realtor that I have dealt with after purchasing 4 homes. He is extremely responsive to any questions and needs. I would recommend to any purchase or sale.… [Read full reviews on Zillow]
Bobby was a recommendation and I am so happy I found him. He was an amazing realtor. Super friendly and attentive. I moved out of state before I listed my home and he made sure to take care of literally everything that needed to be done to take care of my place. From cleaning, to staging, to negotiating. He is the best hands down. I have no hesitations recommending him again to anyone and everyone. He’s the best!… [Read full reviews on Zillow]
Patty was great to work with and checked the surrounding neighborhoods to make sure the property would retain its value. She worked on our time needs and was very responsive, as was the office people that worked with her. I did my homework for looking at properties prior to meeting, but Patty really helped hone those that met our honest needs. She was not pushy and has a list of resource persons to suggest if something needs estimates so the purchasing process has few if any hiccups. Her knowledge is bountiful and she was there every step to inform us of any type of issue that might cause pause or caution in purchasing a home.I enjoyed Patty's energy, honesty, and guidance through the hole process. We purchased a home and she guided us with advice for our best interest to the very end.Thank you Patty. Home has definitely been a good bones structure.… [Read full reviews on Zillow]
Jill iis a great realtor, she was very personal and professional through the whole buying process. She is the best. I will contact her again with any buying and selling needs in the future.… [Read full reviews on Zillow]
When searching for a home on acreage with a shop at an affordable price, Jill made it happen for us. She was very personable & down to earth. We were informed every step of the way and made it to the end zone with out any unexpected surprises!… [Read full reviews on Zillow]
Jill made time for me she took me to look at houses since I'm so picky until I found the one I would want it and I would recommend her to everyone she knows her job she knows how to treat people in app I ever want to buy another house she'll be the first lady I call and it was a joy working with her… [Read full reviews on Zillow]
Sold home/land in Washougal with a manufactured home on it that was of little to no value. We were selling the property AS IS. Through every aspect of this unconventional sale Jill has been there for us. She has done an incredible job and she’s really gone above and beyond the call of duty in every way. We couldn’t have asked for a better realtor to help us through this whole process and we would definitely recommend her to friends and family.… [Read full reviews on Zillow]
Jill Has be the best help we have had in selling our house. She has been quick to return calls and quick to inform us on any changes when we were selling. She has been there to help my wife through these early parts of building our new house. I would recommend her to anyone I know that wants to buy a house.… [Read full reviews on Zillow]
Jill was great to work with. She is very knowledgeable and prompt on call backs. If you needed any information she had it taken care of very quickly. I would have Jill sell or find me a home again!… [Read full reviews on Zillow]
This was the first time in all our many, many moves where we bought and closed on a home without ever seeing it in person! The house is in Vancouver WA while we are living in Joplin, MO. Carla talked with us getting our expectations on what we were looking for in our next home. Once Carla had our expectations, she took her time and looked at houses all over the Vancouver area. She truly acted as our eyes. From our feedback she was able to pin point a home and neighborhood that fit our needs. Carla is professional, intelligent and easy to work with! She used every resource available in todays market in helping us find our next house. We texted, emailed, doc-u-signed and TALKED on the phone. She has always gone above and beyond to make sure every detail was in order. Many times taking action before we ever knew we had a potential problem. Carla and her group are PRICELESS! I'd recommend her and her team in a PRIDE!… [Read full reviews on Zillow]
We loved working with Carla! She sent us new listings every day and kept us up to speed with what was on the market. She was always available for showings and had a flexible schedule. If we ever decide to sell or buy again, we will be using Carla for our realtor.… [Read full reviews on Zillow]
Carla went above and beyond to find us an amazing house! Carla really listened to our wants and needs and became the best advocate in the process. She kept our best interest first and worked diligently for six months to help us find the right house!… [Read full reviews on Zillow]
Looking to sell? Ed Goldhammer is the kind of agent one always hopes to find. He was truly interested in selling our property at the best possible price. He stayed in contact regularly by text or phone, resolved any issues immediately without putting the problem on us, energetic and positive. We had a challenging situation and he used creativity and his knowledge of the area to solve it. Absolutely a treat to work with Ed. He kept us in the know as part of the team. Totally will use Ed and his team when we get around to selling again.… [Read full reviews on Zillow]
As far as real estate transactions, this one was my favorite. Edward Goldhammer was our realtor in the sale of our Washougal home and thank goodness he was on top of everything. The sale may have been challenging, but he kept us calm, optimistic, and well-informed. I can't tell you how much I appreciated that he quickly returned calls and texts. It also makes a big difference when you really feel like the realtor understands what an emotional process selling your family home can be. I am so grateful that we were lucky to have him walk us through this experience. He's one of the best!… [Read full reviews on Zillow]
Ruthann is a highly skilled professional. We were first time sellers & felt confident in her abilities to let her lead us through this process. She had our best interests at every point throughout selling our home. She is very knowledgeable about all aspects of real estate. Our home sold in 6 days! She knew we were on a time crunch to sell due to needing to move for Nursing School. She delivered. We will utilize her services in the future when buying should we return to the area. Most importantly, she is genuine and kind. Ruthann has all the attributes needed plus more to be a successful agent for anyone seeking to buy or sell their home. She knows how to network as well. We highly reccomend her.… [Read full reviews on Zillow]
Loved working with this team! Could not be more impressed! Ruthann is a delight to work with and a valuable asset in all parts if the home buying process. I am so glad that we had the privilege of working with her and this team!… [Read full reviews on Zillow]
I highly recommend using this real estate company. They are a very good team of professional people who care about you. You will feel very confident that you are in good hands. My agent Ruthann Hewgley was in communication with me almost daily and worked very hard to help me with every question I had.… [Read full reviews on Zillow]
We couldn’t have been happier with Ruthann! Everything was handled quickly and smoothly throughout our real estate transaction. She was always available and addressed any issues and/or questions immediately to our satisfaction.… [Read full reviews on Zillow]
Ruthann worked so hard for my wife and I to successfully and knowledgeably negotiate the purchase of our first home. We had been teamed up with another realtor at the beginning of our home search, but when our range broadened into Vancouver our previous realtor couldn’t come with us - we were really worried we wouldn’t have as great a connection or smooth process of looking for a home with a new realtor. Boy, we were wrong! We found exactly who we needed in a buyer’s agent by teaming up with Ruthann, and I couldn’t be happier with how her professionalism gave us all the right tools to move through the buying process yet her friendliness and genuine nature made it a fun and community building experience. If you want the house of your dreams and a fantastic person to lead you there, choose Ruthann!… [Read full reviews on Zillow]
Ruth Ann kept me updated every step of the way! She used text which was great when giving me info or asking questions and responded very quickly. Very professional… [Read full reviews on Zillow]
My husband and I were moving from the East Coast to the Portland area earlier this year and we only had 4 days to look at houses. Ruthann went above and beyond to help us. We looked at close to 50 houses in 4 days. She did a fabulous job in showing us houses that fit our criteria and helped us through all the paperwork and inspections remotely. She responded quickly to our phone calls and texts and was extremely knowledgeable of the housing buying process. She is trustworthy, honest, hardworking and passionate about her job. She truly cares for her clients! She was a joy to work with and has become a dear friend of ours! I highly recommend Ruthann to anyone who is looking to buy or sell a home.… [Read full reviews on Zillow]
Ruthann is nothing short of exceptional. This was the third buy process she’s navigated for us and despite the rollercoaster of the market (houses selling lightening fast with multiple offers etc) she remained positive and responsive and assuring. Her willingness to immediately be available (her or assistants) to show houses as soon as they hit the market, her well developed relationships with the other Realtors in our area and her Contractor contacts were instrumental in our buying process and top notch across the board. I won’t use any other realtor, ever. She’s simply the best.… [Read full reviews on Zillow]
Ruthann is skilled and very professional. She will go out of her way to find you just what you are looking for and in the budget that you are comfortable with. She is awesome and I would love to work with her again in the future.… [Read full reviews on Zillow]
My wife and I are incredibly fortunate to have met and worked with Ruthann during our home buying process. Home buying can seem like a daunting process so working with a professional who knows the ins and outs of both the industry and local areas is a must. Ruthann was knowledgeable and expertly guided us every single step of the way. She was readily available at all times and gave regular advice start to finish (and even now after we moved in!). Also, we were very happy at how transparent everything was with Ruthann; she told us everything like it is and never pressured us into buying something that was not right for us. In fact, it was clear from the start that her goal is to make sure her clients end in up in the perfect house for them! Combined with her vast understanding of the area at the micro community level, we could not be happier with the results. We love the house she helped us buy!We highly recommend you give Ruthann a call if you are thinking of buying or selling a home. She is awesome!… [Read full reviews on Zillow]
James represented us in the sale of a home, purchase of land to build our next home and he was also the general contractor for the construction of our home. In addition, he represented my daughter in the purchase and sale of property; that one required way beyond normal knowledge and negotiation since it was from a private party. James is the best!… [Read full reviews on Zillow]
I interviewed a lot of agents, seeking the right person to represent me for multiple properties to sell. I hired James without hesitation and I am glad I did. James demonstrated the the skills, knowledge and a complete understanding about the Homes I was selling, the market conditions, how to price my homes, tips that made a huge difference on marketability as well as increased profits. James clearly understands how to market, advertise, negotiate and problem solve. I found what I was looking for, an agent that looked after my best interest, a true real-estate professional.… [Read full reviews on Zillow]
James is an excellent advocate for his clients and has many years of experience in real estate. He provides excellent marketing and sold our home within 2 weeks at top dollar. We have used James to sell two homes and would definitely use in the future. If you value honesty, integrity, and excellent customer service, give James a call!… [Read full reviews on Zillow]
James Kimball did an excellent job listing & selling two of our properties that we needed sold. He took the time to meet us at our properties to see what we had to sell. He was able to sell our rental within hours of the time it was listed at a great price. Our primary residence was also sold quickly and at top price. We were so grateful for his expertise! We highly recommend him as an excellent realtor.Ed and Dorcas Mason… [Read full reviews on Zillow]
We absolutely loved having James kimball work with us. I would highly recommend him and his team. I felt like he had our best interest in negotiating and dealing with the seller. Great guy!!… [Read full reviews on Zillow]
Outstanding professional service!!! Miles above all other realtors we have worked with in the past. Super duper, have made a realtor for life. Would highly recommend!… [Read full reviews on Zillow]
We have listed and purchased homes with James Kimbal multiple times over the last several years with awesome experiences. James is ethical, loyal, knowledgeable and a leader in his field. My entire family will only use James to purchase or sell properties due to his high performance, ability to negotiate the best contract for our home and assist with advice on any necessary updates or changes that would assist in a home sale. He is exceptional. I highly recommend his services to anyone in the Portland/Vancouver area!… [Read full reviews on Zillow]
Having Galina as our Realtor has been a great experience. She was honest with us about all fees and issues that came up, always available to answer any questions we had throughout the process, was available to talk whenever we needed to, and most importantly, was able to sell our home for the amount we were set on. That in itself was huge, considering our home had title issues that other realtors were unwilling or unable to find solutions for. She was able to sell our home in record time for the amount we agreed upon… [Read full reviews on Zillow]
I loved working with Galina !! I will not go with any other realtor in the future and I will only recommend her. She was always responsive and very knowledgeable.… [Read full reviews on Zillow]
Galina Kovalenko is an excellent realtor. She is very professional, knowledgeable, flexible with her schedule and very pleasant to work with. Also she is bilingual (Russian/English). I highly recommend Galina when purchasing or selling a home.… [Read full reviews on Zillow]
With Galina I sold my house fast and at the top price. She listed and ran open house very well, she is also very knowledgeable and very friendly. She guided us through every step of the way. I would definitely highly recommend her.… [Read full reviews on Zillow]
Highly recommended Galina helped us to find a perfect home. She was with us through the process of looking, finding, building, and having a happy moment when we moved in into our first house!!! She was always available, helpful, supportive and knowledgeable.… [Read full reviews on Zillow]
We would highly recommend Galina to everyone. She is very positive, friendly and high moral professional based on old tradition christian principles who’s priority is helping the people rather then getting the money. We are really appreciate her help.… [Read full reviews on Zillow]
Galina is awesome and very professional, she made us feel comfortable and took care of all problems we ran into with our house. We really appreciate her and her hard work! Thank you !!… [Read full reviews on Zillow]
Galina went above and beyond our expectations. We are very pleased and impressed with her professionalism, time and quality of work as our agent. She was there for us every second of the way. She has been our agent for buying and for selling. We would not want anyone else as our agent.… [Read full reviews on Zillow]
Galina walked the extra mile when she helped me sell my home. She is an expert in all aspects of her work. Galina lined up qualified repair personal to meet the requirements to pass inspection. She also gave me great advice in negotiations and worked closely with me in understanding the contract. Galina spent time getting to know me and my needs. She advertised me not only with selling my home, but also supported me with my plans for the next stage of my life. We worked as a team and in the end, I was extremely satisfied with the outcome.… [Read full reviews on Zillow]
Karl is very knowledgeable about real estate especially Fairway Village. His office is located inside the clubhouse and his expertise was extremely helpful. Highly recommend Karl.… [Read full reviews on Zillow]
Gina is a wonderful person to work with! She is personable, family oriented and not pushy. She helped my husband and I find a beautiful house in our budget. It had everything we wanted in a house. She really knows what she's doing!… [Read full reviews on Zillow]
Gina was awesome! She worked tirelessly to help us find a home that fit our budget, and met our wants and needs. She showed us many houses, at hours that were convenient for us, even though we have strict work schedules. I highly recommend Gina!… [Read full reviews on Zillow]
I will recommend Gina to everyone I know... she is by far the best agent I have had the opportunity to work with. Gina is responsive, easy to get a hold of and knows what each and every client needs.… [Read full reviews on Zillow]
Gina did an amazing job selling our house. She was on task and answered all our questions as quickly as possible. I would recommend her to anyone looking to buy or sell a home.… [Read full reviews on Zillow]
Gina was a pleasure to work with. She helped us sell and purchase a home. She made both the sale and the purchase very smooth. Gina is very professional, hard working, and we were always able to get ahold of her when needed. Highly recommend.… [Read full reviews on Zillow]
Gina did a phenomenal job with our home. She was attentive, friendly and extremely knowledgeable. We would use her again in the future and would recommend her to everyone!… [Read full reviews on Zillow]
Through the complex process of purchasing our specialty home & property, Gina Nehring was our tireless advocate. She truly looked out for our best interests and was a huge reason the sale went smoothly. Gina was consistently proactive; I could list multiple examples of how she saved us both time and money. She went above and beyond anything we could have ever expected, and was instrumental in making our dreams come true. Translating an initial 5" phone call into a home that is perfect for us attests to her attentive listening, knowledge of the market, and being respectful of our budget. Communications were exceptionally prompt -- we are convinced that she never sleeps! In summary, Gina was simply amazing! We now consider her a cherished friend, and not simply an “agent” -- and can't wait for her to come to our housewarming party!… [Read full reviews on Zillow]
Gina was a pleasure to work with. She helped us sell and purchase a home. She made both the sale and the purchase very smooth. Gina is very professional, hard working, and we were always able to get ahold of her when needed. Highly recommend.… [Read full reviews on Zillow]
Joseph did an outstanding job with helping find and purchase our floating home in Portland. Joseph is a great source of information on the floating home communities on the Columbia and Willamette Rivers. Having lived on a floating home, Jospeh was helpful with informing us on the unique aspects that come with floating home living. I can highly recommend him for your real estate needs, whether it's a floating home, in city home, or rural property.… [Read full reviews on Zillow]
We couldn't have hoped for a better person on our side. Joseph helped us so much and in many ways, even outside his duties as an agent; he answered every question in a thorough fashion with kindness and expertise in a way that showed a sincere desire to help. As well as providing us with tools and knowledge for success in buying a home within our means. Even after the purchase, he was so kind as to be a friend and extended his experience for our benefit. We sincerely could not have gotten into our home without Joseph's diligence and ability to truly care. Thank you Joseph Nelson. We were just lucky to have been assisted by you.… [Read full reviews on Zillow]
She was very patient when showing us homes. She helped us look in the area we wanted and did a great job negotiating on our home. I would definitely be using her in the future and highly recommended her as well. I really liked that she wasn’t a pushy realtor nor called constantly, she would send me listing and would let us reach out to her if we had questions or wanted to see a place.… [Read full reviews on Zillow]
I met Sarah @ a friends open house and was immediately impressed with her warm personality and enthusiasm. I contacted her after the open house and ask if she would help me find a house. I am so glad she said yes! Sarah listened to me, communicated regularly, provided good advice and counsel, and helped me buy a house for under the asking price. Sarah is a lovely person and consummate professional.… [Read full reviews on Zillow]
Sarah absolutely brought my dreams to life. I could not have asked for a more patient and trusting agent in my long process in finding the perfect home. She stuck with me for almost 2 years and helped me explore every option possible. When the opportunity came to close a dream house, she acted quickly and strategically to give my offer the best chance possible, and it magically all came together. Sarah is the agent for you if you don't want to feel pressured, value honesty, and feel like your agent is truly on your team!… [Read full reviews on Zillow]
I was referred to Staci by a good friend of ours who had the pleasure of working with Staci with their home buying experience. I cannot say enough about how wonderful Staci was.
She was informative, honest, helpful, and is very knowledgeable. Her quick response to our requests brought us to our home just in time for everything to work out perfectly. She showed us our home in the later evening hours, helped us draw up an offer, and was still helping us around 9pm that night to make sure everything we needed was complete. She was a great negotiator, and helped us land our home even though the buyers had a higher offer than ours come in within hours of us placing our offer. Staci helped us through a couple of hiccups we had with our lenders, and kept everyone in the loop constantly. Staci is beyond professional, and truly has a passion for what she does.
If you are just getting started in the home-buying process, you will learn quickly that there is a lot that goes into it. I can honestly say that Staci helped us through everything. We met with two other agents before Staci, and though we were frustrated with the time we wasted in the beginning, we were more than thrilled with making our way to Staci and having her help with getting our dream home!… [Read full reviews on Zillow]
Staci is nothing short of AMAZING, she has helped me with several homes and couldn’t be more happier. She is the local expert and I’m so greatful for her knowledge and flexible schedule! She is your “GO-TO” realtor!… [Read full reviews on Zillow]